Return & Refund Policy

At Road Grip Store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

  • Customers may request a return within 7 days of receiving the product.

  • Items must be:

    • Unused

    • In original condition

    • In original packaging

    • With all accessories and tags included (if applicable)

  • We reserve the right to reject returns that do not meet these conditions.

Exchange Policy

  • Exchanges are accepted within 10 days from the date of delivery.

  • Products requested for exchange must meet the same condition requirements as returns.

  • Exchanges are subject to product availability.

Non-Returnable Items

We do not accept returns or exchanges for:

  • Items that show signs of use, damage, or alteration by the customer

  • Items returned after the allowed return/exchange period

  • Clearance or final-sale items (if applicable)

Return Process

To initiate a return or exchange, please contact us with the following information:

  • Order number

  • Reason for return or exchange

  • Photos of the item (if requested)

Once your request is approved, we will provide instructions for returning the item.

Refunds

  • After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

  • If approved, refunds will be processed within 5–10 business days.

  • Refunds will be issued to the original payment method used at checkout.

  • Processing time may vary depending on your bank or payment provider.

Shipping Costs for Returns

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Original shipping fees (if any) are non-refundable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or refund at no additional cost.

Contact Information

If you have any questions regarding returns or refunds, please contact us:

Road Grip Store
📍 Address: 16922 Kilgarth Dr, Richmond TX 77407, United States
📞 Phone: 832-555-77407
📧 Email: dorabenderxcf67614h@bsr2w.org