FAQ
1. Do you offer free shipping?
Yes. We provide free shipping on all orders within the United States. There are no additional shipping fees.
2. Do you ship internationally?
No. At this time, we only ship within the United States and do not offer international shipping.
3. How long does order processing take?
Orders are processed within 3–4 business days, excluding weekends and holidays.
4. How long does shipping take?
After processing, delivery usually takes 5–6 business days, depending on your location and carrier conditions.
5. What is the total delivery time?
The estimated total delivery time is 8–10 business days, including processing and shipping.
6. Can I return my order?
Yes. We accept returns within 7 days of receiving your order, provided the item is unused and in original condition.
7. Do you offer exchanges?
Yes. Exchanges are accepted within 10 days of delivery, subject to product availability.
8. When will I receive my refund?
Approved refunds are processed within 5–10 business days and returned to the original payment method.
9. What should I do if my item is damaged or incorrect?
Please contact us within 48 hours of delivery with your order number and photos of the issue. We will assist you with a replacement or refund.
10. How can I contact customer support?
You can reach us via email or phone:
📧 dorabenderxcf67614h@bsr2w.org
📞 832-555-77407